📝 Lettering Limits

The number of letters depends on the cake’s size and design. We’ll always aim to keep it cute and clear!

🧁 Frosting & Fillings

Full-size cakes: cream cheese filling + buttercream finish.
Lunchbox cakes: whipped cream with Nutella (not suitable for nut allergies).

🌡️ Buttercream & Temperature

Slight cracks may appear due to temperature changes — totally normal and doesn’t affect taste or looks! 💖

🎨 Cartoon-Style Drawings

Character cakes are illustrated in a cartoon style. Please send a clear, front-facing photo showing the hairstyle.

📩 1:1 Design Consultation

For unique designs, DM us on Instagram or text us directly 📱

✅ Order Changes & Design Requests

No changes after submission. Please double-check before confirming!
Extra requests may incur fees. Anything not on the form may not be included.

📸 Colour Disclaimer

Colours may vary slightly due to screen and lighting differences.

⏰ Lead Time

Custom cakes require at least 3 days’ notice.

💨Need it sooner? 

For urgent orders, choose from Cake of the Month or Simple Designs, and contact us via Instagram DM or 0439 660 606 to check availability!

🎂 About Riso Custom Cakes

 

🍰 Pound Cake Base

All of our custom cakes are made with a rich, buttery pound cake base — denser and more flavourful than the light sponge used in typical cream cakes.

🧁 Perfect for Special Events

With a stable structure and cream cheese + buttercream combination, our cakes are ideal for weddings, birthdays, and long events where the cake needs to hold up beautifully.

🌈 Safe Colouring

We only use premium food colourings from Chef Master and Colour Mill — certified by the US FDA, Halal, Kosher, and GRA for your peace of mind.

🎂 How to Store Your Riso Cake

 

🧊 Shelf Life

Pound cakes last longer than standard cream cakes, but we recommend enjoying your cake within 3 days for the best taste.

🧁 Storage Guide

- Refrigerated: Up to 3 days

- Frozen: Up to 2 weeks

⏳ Serving Tip

Take the cake out of the fridge 2 hours before eating. Buttercream can be firm when cold, so allowing time to soften will enhance both texture and flavour!

⚠️ Storage Conditions

Actual shelf life may vary depending on your storage environment. Keep your cake in an airtight container and away from moisture or strong odours.

---

🧁 Dietary & Allergen Info

 

❌ Is Riso Cake dairy-free, egg-free, vegan or gluten-free?

No. Our cakes contain real butter, eggs, and wheat flour.

✅ Are Riso cakes nut-free and soy-free?

Yes. No nuts or soy in our standard recipes, but cross-contamination may occur in our kitchen.

🕌 Are your cakes halal and gelatin-free?

Yes! We don’t use pork, alcohol, or animal-based gelatine. Suitable for halal & cultural diets.

👉 Note: The Victoria flavour (Vanilla + Raspberry Jam) uses vanilla bean extract, which may not be halal-certified. However, our Earl Grey, Matcha, and Chocolate flavours are halal-friendly.

🍸 Do your cakes contain alcohol or caffeine?

Nope! 100% alcohol-free & caffeine-free. Even our coffee cream is safe for kids ☕❌

 

💖 

Thank you for choosing Riso Cake! 

We put a lot of love into every custom order, and we’re here to make sure your cake is as cute and delicious as you imagined ✨

 

⚠️ **Please noteThis information applies to Riso’s CUSTOM CAKES only!**  
For other desserts (e.g., lunchbox cakes, cookies, etc.), please refer to their individual product pages for details❗️